Effective Date: July 7, 2025
At MLO Hub, we value your trust and are committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and what choices you have.
1. Information We Collect
We collect limited personal information to verify users and provide access to the app. This may include:
Your name
Email address
Company name or employer
NMLS number or LinkedIn profile (for verification)
Profile information you choose to submit (e.g., photo, bio)
Technical information such as device type, operating system, and IP address
We do not collect financial, health, or other sensitive personal information.
2. How We Use Your Information
We use your information to:
Verify your identity and approve access to the app
Provide and improve app functionality
Send occasional product updates or support communications
Maintain community quality by keeping the platform industry-only
We do not sell, rent, or share your personal information with third parties for marketing.
3. User Content
When you post, comment, or upload within MLO Hub communities, that content may be visible to other verified users. Please use good judgment when sharing information.
You retain ownership of your content but grant us permission to display and distribute it within the platform.
4. Third-Party Services
We may use third-party platforms to help operate the app, such as:
Hosting & storage: Supabase, Firebase, or equivalent
Analytics: Google Analytics, Sentry, or similar
Authentication & access management
These services only access the data necessary to support app functionality. We ensure they comply with applicable data protection standards.
5. Data Retention
We retain user information as long as your account is active or as needed to provide services. You may request deletion of your account at any time by contacting us.
6. Security
We take reasonable steps to protect your data from unauthorized access or disclosure, including encryption and role-based access controls. However, no system is 100% secure.
7. Your Choices
You can:
Update or correct your profile info anytime inside the app
Request your data or account be deleted by emailing [email protected]
Opt out of non-essential notifications in your app settings
8. Children's Privacy
MLO Hub is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. If changes are material, we’ll notify you through the app or email. Continued use after updates indicates acceptance of the revised policy.
10. Contact Us
If you have questions about this Privacy Policy or your data, reach out anytime:
[email protected]